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May 1, 2018 | Shirley Wardell

We all need support

Our guest blog is from Shirley Wardell For many years Shirley has been working with teams on developing leadership skills and was one of the first people in the UK to embrace Nancy Klein's Thinking Environment approach to her work.


When you listen to people they feel supported, this is what participants on the Research Team Leadership programme tell us. Support is something that stops things from collapsing or crumbling; support is a critical function of a leader, a colleague and a friend.

We all need support for the task we are undertaking, support for our team, if we are lucky enough to have one, and support for ourselves. I turn to Nancy Kline’s Thinking Partnerships® to think about how to get the support I need, but don’t always want.

Thinking Partnerships provide a rare opportunity to think aloud with someone listening profoundly. I have lots of colleagues who can do this and I am also happy to pay for it. Nancy Kline’s suggestion ‘if in doubt, ask’ seems like a good maxim when deciding how to support anyone, including myself.

Here is a glimpse of what ideas came up for me during my thinking time, and thank you to Caroline Homfray, my thinking partner:

Take time to think
Be aware of the needs of others
Create a supportive atmosphere
Be responsive to my feelings
Ask for the support I need early
Facilitate social activity and have fun
Resolve conflicts quickly

What I need often is a listening buddy. When I don’t have one, I crumble a bit and slow down. When I have one I feel I can get around anything. Do you have one?  I would recommend that you do.  If you both learn to listen you can help each other.

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