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Community Ambassador Job Description

Job Title

Part time Community Ambassador [15 hours per week at £12 to £15/ hour DOE]

Thanks to funding from the National Lottery, we are recruiting a part-time Community Ambassador to manage this 15-month project.  The project aims are to:

  • generate activities that improve women’s physical and mental health
  • build confidence and leadership skills so women can address societal barriers
  • tackle the provider gap where women are slipping through the net, engaging with them at an early stage with the aim of preventing them from developing more complex needs
  • build a more supportive community regardless of gender

These project aims will bring women together across the community, supporting women to reach their potential, and strengthen relationships between different established groups.

It is anticipated that this role will be for a period of up to 15 months but may be extended depending on the success of the project and further funding.  There is flexibility around the hours and rate depending on the candidate and their experience.

The Purpose of the role

The purpose of this role is to assist in the organisation and running of a series of community activities.  Based at our Hub in Highlight House, St Leonards Rd Eastbourne, the post holder will work with the existing team and other individuals and groups to organise new community activities such as coffee mornings, support groups, walking groups, and well as develop and grow existing ones which include our Work and Wellbeing Day and our biggest annual fundraising event Pier2Peer.

The Community Ambassador will network locally to increase the charity’s reach particularly with hidden groups such as the Muslim community. To identify women who could take a more active involvement in their communities by referring them to the charity for additional support, and encourage local businesses to engage with their communities thus supporting their social corporate responsibility.

Key Responsibilities

The key responsibilities of this role are:

  1. Plan and administer all the functions required for the project
  2. Plan and deliver a communications and promotion plan for the projects’ activities.
  3. Lead on social activities or identify appropriate leaders for these, schedule, and promote the activities by working alongside the Hub Managers, the Charity’s Chair, Trustees and volunteers
  4. Be available via the Hub to liaise with the team, any beneficiaries or external organisations, and other key roles within the Charity.
  5. Liaise with local business leaders and community groups to help all beneficiaries and support the Charity’s aims and objectives as stated in the 5-year business plan.
  6. Maintain accurate financial and monitoring records in a safe, secure manner and present these to the Trustees on a regular basis.

Person specification 

Knowledge and qualifications

 Excellent communication and interpersonal skills to reach a diverse audience.

  • Computer literate
  • Social media literate
  • Understand the barriers women face and demonstrate empathy with their situations to offer effective advice and support
  • Ability to drive


Experience (essential) Experience (desirable)
Event organising, marketing and promotionFund raising experience


Experience managing/supporting othersHealth and Safety qualification (desirable)


Excellent interpersonal skillsCustomer-facing experience
Excellent administrative skillsSocial media and other digital platforms
Experience of using and administering data/ informationReporting to Board of Trustees or equivalent
Managing budgets/petty cashNetworking


Skills, abilities, and attributes

  • Dynamic self-starter who is able to prioritise and work under pressure
  • Ability to plan ahead, anticipating issues before they arise
  • Ability to multi-task and has good time management skills
  • Effective team-worker with the ability to understand diversity and adapt accordingly
  • Effective communications skills
  • Organised with careful attention to detail
  • Common sense, ability to use own initiative and good at problem-solving
  • Strong sense of customer/client service needs
  • At ease with networking and confident in talking about the Charity
  • Have a good understanding of the barriers that women face in the workplace
  • Have an empathy that allows them to support the project beneficiaries
  • Be a good listener and have confidentiality uppermost in their minds
  • Have a flexible approach
  • Comfortable with using office-based IT systems – such as Microsoft Office
  • Reliable and be able to model the leadership we are attempting to instil into the beneficiaries.
  • Be willing to work outside of normal working hours on occasion

How to Apply:

Interested candidates are invited to submit their CV and a covering letter outlining how they meet the criteria of the role including any relevant experience to info@wayfinderwoman.com.  Please include “Community Ambassador Application – [Your Name]” in the subject line.


WayfinderWoman is an equal opportunity employer and encourages applications from candidates of all backgrounds, however as we are a safe space for women only female applicants will be considered. Thank you for your interest in joining the WayfinderWoman team.


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